The core characteristics to create a “human network” while being “best in the world and best for the world” requires strong values and corporate culture.
While market transitions evolve and change over time, the components of our culture have remained consistent. For these are our core values, the basis of all we do – and the spirit in which we do it – and are embraced with the intention of customer success and positively contributing to the world and others.
We also develop programs and strategies that further support customer success.
EmoClick’s customers receive more than products--we deliver an experience that forges connections around the world and best meets their needs.
Global Approach – we offer customers a global approach which mean global reach, capabilities and partners. Delivering the best customer solution regardless of location.
Business and Technology Architecture - We are unique in the way that we that we map technology architectures (solutions) to business architectures (need).
Services-led Solutions - We provide services-led solutions, which means we work with out customers long before technology is deployed to ensure we put together the right solutions for the business issues they are facing.
EmoClick 3.0 – is a program dedicated to enhancing interactions between EmoClick and customers by focusing the entire company on collaboration to define and create the customer relationship of the future. Customer interface relates to leveraging networked Web 2.0 technologies, like Unified Communications to improve and transform the end-to-end customer experience and taking customer relationships to the next level.
EmoClick’s History of Customer Satisfaction
We hire a research firm to survey EmoClick customers worldwide...and tell us what we’re doing well… and how we can improve.
Customers drive our company. And we can never be “too close to a customer or listening too much”. It is through our customers that market transitions are identified and captured, that our success is measured, and for whom our solutions are designed and created.
This approach – combined with our culture – is truly what makes EmoClick “Best in the world, and Best for the world”.
No Child Left Behind